CANCELLATION POLICY:

For all painted parts, you can cancel your order within twenty-four (24) hours from the time of purchase to receive a full refund and incur no fees. Any cancellations made after twenty-four (24) hours will incur a restocking fee depending on what stage the part(s) are at and/or if the painting process has started.

For all other parts, you can you can cancel your order within twelve (12) hours from the time of purchase to get a full refund and incur no fees.

To submit your cancelation request, please contact us via our Live Chat or call at 630-458-0082 during regular business hours.

 

RETURN POLICY:

All parts must be returned within 60 days of the delivery date. Returns received after this period will not be accepted. A 20% restocking fee applies after day 30 of the delivery date. Items must be returned in their original, unused condition. All components from the original packaging (e.g., parts, instructions, accessories) must be included. The item must be well-packaged and securely protected to prevent damage during return shipping. Buyers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., incorrect or defective item).

All returns must be authorized by one of our representatives. To begin the return process, please submit a return claim through our website's return form. Our customer service team will review your claim and provide you with detailed return instructions.

If the item arrives damaged, please report it to us within two (2) business days of delivery. Late damage reports may result in a denial of your claim. We recommend inspecting your items immediately upon receipt to ensure they are in satisfactory condition.

Please note that we are not responsible for any labor expenses, towing charges, additional repair expenses, or rental car costs incurred due to the installation of incorrect or defective parts. It is the buyer's responsibility to ensure that the parts are correct and fit their needs before installation. We strongly recommend professional installation and verification of parts before use to avoid unnecessary expenses.

The original invoice and/or pick ticket must accompany all returns. Please include these documents when submitting your return to ensure the return is processed quickly and accurately.

Once the returned item is received and inspected, we will process your refund or replacement. Refunds will be issued to the original payment method within 2-4 business days of receiving the returned item. Please note that it may take up to 15 days for us to receive your return, depending on shipping transit times.